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Running L&D like a business: Lessons from professional training providers

Corporate L&D teams are under increasing pressure to prove impact, demonstrate ROI, and deliver learning that genuinely changes behaviour. Yet many are still measured on activity rather than outcomes. Running L&D like a business explores what internal learning teams can learn from professional training providers who operate in competitive markets where value, scalability, and results are non-negotiable.

Created by Totara in collaboration with learning technology specialists Synegen, this ebook shares practical lessons drawn from real-world training providers and extended enterprise learning environments. You’ll discover how to:

  • Measure learning impact and ROI, not just completions
  • Treat learners like customers to improve engagement and uptake
  • Design your LMS as part of a wider business and technology ecosystem
  • Build scalable, automated learning delivery without increasing admin overhead
  • Create learning experiences that support long-term performance and growth

Download the ebook to discover how adopting a business-led approach to learning can help you move beyond box-ticking and build an L&D function that delivers measurable value to your organisation.

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