{"id":75057,"date":"2026-04-28T08:49:10","date_gmt":"2026-04-28T08:49:10","guid":{"rendered":"https:\/\/www.totara.com\/articles\/discover-whats-new-in-totara-version-20-1\/"},"modified":"2026-04-28T09:26:14","modified_gmt":"2026-04-28T09:26:14","slug":"discover-whats-new-in-totara-version-20-1","status":"publish","type":"article","link":"https:\/\/www.totara.com\/us\/articles\/discover-whats-new-in-totara-version-20-1\/","title":{"rendered":"Discover What’s New in Totara Version 20.1"},"content":{"rendered":"\n
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Totara V20.1\u00a0<\/span>introduces further enhancements to\u00a0<\/span>c<\/span>ertifications<\/span>, smarter gathering and reporting of learner feedback, plus new email deliv<\/span>ery options.\u00a0<\/span><\/span><\/strong><\/em><\/p>\n

Improvements to core compliance workflows\u00a0<\/span><\/b>\u00a0<\/span><\/h2>\n

In the recent Totara V20 release, we refined our <\/span>multi-year recertification pathway\u00a0functionality<\/span><\/a>, giving administrators greater flexibility and control over compliance management and learner progression.\u00a0<\/span>\u00a0<\/span><\/p>\n

In V20.1, we\u2019ve added some polish to further enhance the admin and learner certification experience. <\/span>\u00a0<\/span><\/p>\n

Certifications\u00a0\u2013 Improved learner experience<\/span><\/b><\/h3>\n

Learners will have benefit from more intuitive navigation, making it easier to understand their progress and status:<\/span>\u00a0<\/span><\/p>\n

Direct linking to view the next path when certified<\/span><\/i><\/b>\u00a0<\/span><\/h5>\n

This makes for a more intuitive learner experience to access or preview the next steps in their pathway.<\/span>\u00a0<\/span><\/p>\n

Improved navigation from certification requirements to courses<\/span><\/i><\/b>\u00a0<\/span><\/h5>\n

This enhancement makes it easier to navigate directly to the courses within the certification.<\/span>\u00a0<\/span><\/p>\n

See Help Docs on the\u00a0<\/span>learner certification experience<\/span><\/a>.\u00a0<\/span><\/p>\n

Certifications \u2013 Intuitive admin workflows<\/span><\/b>\u00a0<\/span><\/h3>\n

We\u2019ve\u00a0refined\u00a0the certification management interface to make configuration faster and more intuitive\u00a0for site admins. This offers a more effective way of handling complex\u00a0recertification pathways.<\/span>\u00a0<\/span><\/p>\n

More consistent action buttons and editing behaviour<\/span><\/i><\/b>\u00a0<\/span><\/h5>\n

These UX improvements bring consistency to expected behavior for site admins, based on feedback from our initial rollout. <\/span>\u00a0<\/span><\/p>\n

Improved repeat-loop handling for re-certification paths<\/span><\/i><\/b>\u00a0<\/span><\/h5>\n

It\u2019s\u00a0now easier for admins to set the first steps of a recertification pathway. A\u00a0drop-down\u00a0option\u00a0now allows admins to easily and intuitively assign the first steps of a reassignment pathway.\u00a0\u00a0<\/span>\u00a0<\/span><\/p>\n

\"\"<\/p>\n

See our Help Docs on <\/span>creating\u00a0multi-year recertification\u00a0sequences<\/span><\/a>.\u00a0\u00a0\u00a0<\/span>\u00a0<\/span><\/p>\n

Totara users can also access this\u00a0<\/span>Totara\u00a0Community course on\u00a0programs and certifications.<\/span><\/a>\u00a0<\/span><\/p>\n

Analyze learner feedback at scale<\/span><\/b>\u00a0<\/span><\/h2>\n

There is a new \u2018feedback responses\u2019 activity report source feature within report builder. This allows\u00a0you to\u00a0c<\/span>apture, analyze and improve your learning experience with powerful new insights from site-wide feedback data – all in one place.<\/span>\u00a0<\/span><\/p>\n

Move beyond isolated course reports and unlock a complete view of learner sentiment across your organization. Aggregate responses from multiple courses into a single report, identify global trends, or drill down to compare performance at an individual course level.<\/span>\u00a0<\/span><\/p>\n

This is a major step forward from previous versions, where feedback could only be analyzed course by course, requiring time-consuming manual consolidation.<\/span>\u00a0<\/span><\/p>\n

Now, administrators can:<\/span>\u00a0<\/span><\/p>\n