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Banco Patagonia implements Totara learning platform in record time

Banco Patagonia has 90+ years of experience in the financial market in Argentina built on top of a series of banks with historical presence in Argentina. The distinguished service-oriented focus is its key competitive benefit in the regional market.

The Challenge

Responsible for the training & development of more than 3,000 colleagues in all bank branches and HQ offices, the L&D team at Banco Patagonia was searching for a flexible platform to efficiently manage the corporate learning strategy.

When they defined the requirements for this project, one of the key points was the possibility of a dynamic integration of Totara and the HR system to migrate data and registries of thousands of users.

Long-term support after the initial launch is part of Kineo’s DNA, and this implementation required well-coordinated teamwork with different departments in Banco Patagonia’s HQ.

The Solution
Intuitive Learning

From day one, Kineo’s developers worked to create a tailored platform customized to Banco Patagonia’s corporate image. The intuitive interface opened a great learning experience for the users, and for the L&D team. Totara Learn empowers them to manage these learning experiences with an efficient system. Continuing with accessibility, by incorporating the SAML2 plugin, the SSL or Single Sign-On login process now allows seamless access from their own control panel.


Dynamic Integration

Totara Learn and its flexibility had the advantage for Banco Patagonia’s key points; integrating the LMS and the HR System. With the HR Sync functionality, Kineo developed a specific script to ensure formatting for all the files needed to sync automatically. Custom-made fields in every user profile and data sources were also created to highlight yet another powerful feature of the platform: Personalized reporting, allowing the L&D team the freedom to innovate.


Migrating easily

Migrating content and data from thousands of users, including sensible information such as completed courses and qualifications, is always an important process. The Register of Previous Learning tool was invaluable for this task. Different control panels for users and their leaders granted the possibility of tracking any external training the employees add to their experience, a process also automated with the External Learning Evidence feature.


The Result

A successful LMS always uncovers additional benefits. With an agile, record-breaking implementation, Kineo and Banco Patagonia migrated the training registry of 3,300 users and 29,629 completed courses. Additionally, the teams moved 168 existing courses from the old platform to Totara Learn.

The automated tasks and integration with the HR system polished the day-to-day operations creating a great learning experience for every user in the organization.

Totara Learn’s reporting power helped drive Banco Patagonia to the forefront of the new learning technologies innovation, with an L&D team now free to focus on designing precise, well-informed training strategies.

“With Totara, we can offer our employees an integrated, simple and intuitive area to manage their learning & development. Kineo and Totara helped us discover innovative learning experiences aligned with the latest trends. The implementation was seamless, with both the support team and the solution exceeding our expectations.

Romina Cacacio, L&D Manager, Banco Patagonia
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